ost all companies do customer service surveys to make sure all their customers more than happy and sometimes they send them in the mail and sometimes you can fill them out at the counter and drop them in the mail. Client studies give important feedback to business owner or corporation on methods they can improve their product and services.
In the franchising market it is similarly essential to make sure all your vendor partners, franchisees and group of specialists more than happy with how things are going. For the franchisor, the franchisees are their customer. It is necessary to do franchisee surveys to make sure you are on the ideal track. Having been the franchisor creator of my own franchising company I can not tell you how valuable such in formal studies were to me.
However, considering that I was the creator there were particular things that franchisees would not tell me and this is why you require an outdoors consultant to assist you do surveys with your franchisees. You have to know in advance if issues are developing and you require the feedback to keep the group delighted so they can stay efficient and win in the marketplace.
Furthermore, with brand-new software readily available in you can probably do this online and have the information back to you in real time. There are lots of business that do this for the franchising industry. Maybe you’ll consider all this in 2006.