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Information and Advice That Matters
March 2006
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In This Issue
-- HOW FRANCHISEES CAN USE A FRANCHISE BROKER.
-- WHEN SHOULD FRANCHISORS USE FRANCHISE BROKERS?
-- THE POPULATION SHIFT CONTINUES.
-- USE COMMON SENSE WHEN DRAFTING THAT NEW FRANCHISE AGREEMENT.
-- CELLPHONES ON AIRPLANES?
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HOW FRANCHISEES CAN USE A FRANCHISE BROKER.
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In today's high tech world aspiring franchisees surf the Internet
to learn about franchise opportunities. Invariably, these future
entrepreneurs land on sites which feature franchise opportunities and
franchise resources.
They also land on sites which are self described as "franchise
consultants". These sites indicate that their primary service is to
advise prospective franchisees about which franchise opportunity best
fits the candidate's profile and objectives. They also state that there
is no charge for this service. The franchise fee is the same fee that an
individual would pay if they were to deal directly with the franchisor
since the franchise brokers are paid a commission by franchisors.
When, properly utilized franchise brokers can provide a valuable
service for those individuals looking to buy a franchise. Many of these
firms may have an inventory of over 200 franchise opportunities.
Here are some tips to follow when using a franchise broker:
- Know the type of franchise you're interested in before
contacting the broker.
- Do your home work on the subject of franchising before you get
started. There are resources available from the International
Franchise Association and other sites on the Internet.
- Since franchise brokers represent a number of franchisors and
receive a commission for each transaction some brokers will try to
steer a franchise candidate to a particular franchise opportunity.
- The franchise broker can be a data gathering source for specific
franchise information. Utilize the broker to provide you with key
information pertaining to the franchises that appeal to you. This
can save you valuable time and will serve to measure how
knowledgeable the broker is.
- Be sure to stick to your financial capabilities. Purchasing a
franchise can be somewhat similar to buying a house. Don't exceed
your financial capabilities, because a particular franchise
opportunity dazzles you.
There are a number of franchise broker companies that provide a
valuable service to individuals who are looking to acquire a franchise.
The key advice for the future franchisee is to know what you want, do
your homework and don't exceed your investment capabilities.
" Real success is finding your lifework in the work that you
love." David McCullough |
WHEN SHOULD FRANCHISORS USE FRANCHISE BROKERS?
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The preceding article discussed how a prospective franchisee can
benefit by using a franchise broker. The flip side of this subject
pertains to the use of franchise brokers by franchisors. The use of
franchise brokers by franchisors has grown dramatically over the past 10
years. Survey results indicate that approximately 40% of franchisors use
franchise brokers. By franchisor brokers, I refer to firms with a broker
network versus the sole proprietorship. An interesting fact is that the
use of brokers is not limited to a particular size franchisor, but
rather the smallest to the largest franchisors will use franchise
brokers.
For start-up franchisors utilizing brokers can be a boost in starting
up your franchise system. The challenge start-ups face is that many
franchise broker firms are reluctant to market franchises represented by
a brand new franchisor.
Here are some tips regarding the use of franchise brokers:
- Since franchise brokers require a commission that can represent
up to 50% of the initial franchise fee some franchisors refrain from
using brokers. However, since these brokers don't have an exclusive
arrangement to sell your franchise you can still recruit and sell
franchises yourself and use other brokers.
- The franchise broker gets paid when the franchise fee is
actually paid to the franchisor so there is no cost to the
franchisor unless a franchise transaction is actually done.
- Many franchise brokers are willing to negotiate the commission
within reason. Shop around a bit to be sure you get a fair deal.
However, your end goal is to have new franchisees so a great deal
with a broker network which doesn't produce is of little value.
- Try to avoid retainers or up front fees paid to the broker
company. Many will request a monthly retainer but most don't require
it.
- Be prepared to provide the broker firm with your UFOC, franchise
sales packet and other promotional materials.
- Coordinate your use of franchise brokers with your franchise
attorney since there are disclosure requirements pertaining to the
use of franchise brokers.
- Maintain control over the franchise sales process. Don't
delegate the in-depth sales role to the broker, including
disclosure. What you want is a qualified prospect that is familiar
with your franchise opportunity. An individual franchise broker is
motivated by a commission and does not work for the franchisor.
- Have your franchise attorney review the broker contract to be
sure you're protected. The larger franchisors typically utilize
their own broker agreement in order to protect themselves and hold
the broker company accountable for certain activities.
" In the business world, the rearview mirror is always clearer
than the windshield." Warren Buffet |
THE POPULATION SHIFT CONTINUES.
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A recent article by Stephen Ohlemacher of the Associated Press
details the continuing shift in the US population. Recent information to
include Census Bureau estimates show that the nation's population
continues to shift south and west especially to suburbs which are
distant from the metro areas.
The fastest growing county in the US was Flager County, Florida which
is north of Daytona Beach. Flager grew by 10.7 percent and since the
year 2000 has increased in population by 53 percent. This rate of growth
is faster than any county for the current decade.
Here are some more interesting facts:
- Rounding out the top five counties in growth were, Kendall
County, Illinois, Lyon County, Nevada, Rockwall County, Texas and
Washington County, Utah
- Thirteen of the 20 fastest growing counties are in the South,
four in the West and three in the Midwest. Only one county was in
the Northeast, Pike County, Pennsylvania.
- The suburban counties are growing much faster than the US
population growth rate of 1% per year.
- Los Angeles remains the nations largest county with 9.9 million
people
- Maricopa County home to Phoenix and Scottsdale, Arizona
increased by the most people, 137,000.
According to Alan Pisarski, author of "Commuting in America" " As the
jobs move farther out, frequently driven there by the need to access
skilled people, that frees up more people to move even farther out."
There is no doubt that the migration from the large metropolitan areas
continues.
" When the character of a man is not clear to you, look at his
friends." Japanese Proverb |
USE COMMON SENSE WHEN DRAFTING THAT NEW FRANCHISE AGREEMENT.
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Throughout my franchise career I've been involved in constructing
key elements of franchise agreements which I would forward on to my
franchise attorney for drafting. After the usual exchange of comments
and corrections the final franchise agreement would be completed.
I would like to offer some advice for start up franchisors who are
developing a new franchise program, and existing franchisors who are in
the process of amending their current agreement. You don't need to be a
franchise expert or an attorney in order to contribute to the
formulation or revision of your franchise agreement. What you do need is
to exercise some good old fashioned common sense and to use the
expertise of your franchise attorney the right way. Here are some tips:
Step 1 Know your competitor's franchise program. Whether you use a
spreadsheet or simple pad of paper record the key attributes of their
franchise agreements: Number of franchisees, investment range, initial
fee, royalty fee, advertising fee, franchise term, renewal term,
territory, training program,etc. If you feel that your franchise concept
is so unique that you don't have direct competitors then consider those
franchises which compare from an industry and investment standpoint.
Information is available from franchise directories or you can obtain a
UFOC from companies like franchisehelp.com or from the State of
California Corporate Web-site where you can retrieve the document for
free providing the franchise is registered in CA.
Step 2 Add some appeal to your franchise that will provide an
advantage over more established competitors. Perhaps your initial
franchise fee can be lower, your royalty payment a percent less, a
longer initial franchise term or perhaps a larger territory. The
important point is to have some advantage over your competition that can
help you sell franchises. As a start up franchise its difficult enough
to sell that first franchise without a prospective franchisee comparing
you to a more established competitor.
Step 3 Remember, you can always make changes to your franchise
agreement. Some franchisors are concerned that if they change certain
terms of their franchise agreement that new franchisees might get upset.
My response is simple: " The first group of franchisees were the
pioneers and as such they were able to obtain more favorable terms than
their successors." I never met a franchisor who didn't make changes to
their agreement, keep this fact in mind when starting up a new
franchise.
Step 4 Balance the salability of your franchise with the contractual
protections you require. There is a fine line between a franchise
agreement that will not turn off prospective franchisees and their
attorneys versus the desire of the franchisor and franchise counsel to
be well protected. The term attorneys use is "belt and suspenders" which
describes contract language that is very strict and covers every
possible contingency. Many start-up franchisors make changes to their
agreement after their first year in order to achieve this balance. In
some cases, this is done by "softening" certain provisions and even
eliminating objectionable language. An experienced franchise attorney in
combination with savvy franchisor management can achieve the proper
balance to their franchise agreement. Franchisor management needs to
communicate their objectives to franchise counsel. When management
requests a "tough" franchise agreement, than the role of the franchise
attorney is to fulfill that request. If there are objections by
franchise candidates and their attorneys don't blame your attorney for
doing their job. Franchisors need to guide franchise counsel in
fulfilling their role, which is to write an agreement that protects the
franchisor, complies with the rules of law and will be generally
acceptable.
" Common sense often makes good law." William O.
Douglas
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CELLPHONES ON AIRPLANES?
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From Everybody's Business by Ben Stein "Cell Phones in Flight?
This Means War!"
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