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If you're Investing in a Franchise Don't Forget the ROI

Its important for a prospective franchisee to calculate an estimated ROI before investing in a franchise. Here's why

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'Shut Up' and 5 Other Tips for Effectively Handling Customer Complaints

Here are 5 tips for dealing with customer complaints

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Nilson Report: Merchants' Card Processing Fees Continue to Rise

With Credit Card processing fees due to rise franchisees will have some margin loss

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New York IFE Had Strong International Presence and Other Notes

See some comments regarding last weeks IFE in New York

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Small Firms Aim to Raise Capital More Easily

The Jobs Act can help small businesses including franchisors raise capital more easily

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How Ford CEO Turned a Broken Company into a Success

Learn how the CEO of Ford turned the company around

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As Minimum Wages Rise, Smaller Firms Get Squeezed

Learn how small businesses including franchisees have to face the challenge of rising wages

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How In Search of Excellence can Apply to Franchisors

Learn how franchisors can take some lessons from a business book first published in 1982

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McDonald's Franchisees Becoming Disenchanted

This article from the Wall street journal describes unhappy McDonald's franchisees

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The Chronically Unhappy Employee

Tips on how to deal with the unhappy employee

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McDonald's Plans to Stop Disclosing Monthly Sales Figures

Franchisor McDonald's will no longer report monthly sales and other changes in the works

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Fast-Food Franchises Get Creative When They Go Abroad

Learn what fast food franchises are doing to adapt to foreign markets

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5 Ways to Help a Decision Maker Decide

Hee are 5 tips that can decision makers

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There are Three Times A Franchisor Should Say No!

There are 3 situations that require when a franchisor should say no

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Easy to Follow: 10 Things Great Leaders Know and Do

10 Tips for anyone who manages people

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Memo Finding That Franchisor Is Not Joint Employer

A recent ruling by the NLRB General Counsel just might help franchising

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GOP Senators Ambush NLRB

The NLRB got a grilling from some Republican senators during a budget hearing

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Unhealthy Franchise Systems Threaten Franchising

Dealing with unhealthy franchise systems could be a positive step in forestalling efforts to unionize the franchise industry.

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McDonald's to Speed Refranchising, Cut Costs

Learn how McDonald's plans to cut $300 million in costs.

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Many Units Sold, Far Fewer Open for Many

Learn how some franchisors sell more franchises than those opened

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Why Revenue Growth is the CEO's Job

The CEO should be more active in leading his team towards increased revenues

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Ransomware a Growing Threat to Small Business

Learn how Cybercriminals are going after small businesses

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7-Eleven Franchisee Gets 7 Years for Worker Exploitation

Read about a 7-Eleven Franchisee sentenced to 7 years in prison

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Québec Court Upholds Ruling of Québec Superior Court Against Dunkin

A Canadian Dunkin' franchisor faces a penalty of approximately $10 million

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Non-verbal Cues: The 2 Things Never to be Left Unspoken

Learn what non-verbal; cues can tell us

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Dunkin' Brands up to 750 New Units to Open in 2015

Dunkin Donuts expects to add 750 new locations in 2015

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Franchise Industry Had Better Take Heed of Labor Issues

As more city and state legislators introduce bills that can negatively impact the franchise industry its important that the franchise industry unifies.

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Is Your 'Normalized" P&L Statement Normal?

Learn why your P&L should remain current

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Franchisee Buyers Club is a Real Benefit for Franchisees

The Franchisee Buyers Club is a big plus for franchiaees

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McDonald's Franchisees Express Frustration at Changes

Read why McDonald's franchisees are frustrated over future changes

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Retailers Under Fire for Work Schedules in New York

A recent action by the NY state AG's office could be a warning for some large franchisors.

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12 Signs of UN-Leaders

Here are 12 signs that poor leaders exhibit

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The Multi- Unit Conference Review

After attending my first Multi-Unit Conference in Las Vegas I was impressed

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Franchisor's Mantra L.A.R.

Learn the meaning of the franchisor's mantra LAR

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How To Get Franchisees to Rave About Your Franchise Program

Franchisors can increase the growth of their system by focusing on one key area

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Franchisors Should Ask Lots of Open-Ended Questions

Franchisors can improve their franchisee selection process by asking open-ended questions.

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McDonald's to Test Expanded Breakfast Hours

McDonald's is test marketing extended breakfast hours in San Diego

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The High Cost of Saving a Failing Business

This article explains how costly a bankruptcy filing can be for the small business owner

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Leadership Lessons from Chevron CEO John Watson In Forbes

Learn what The Chevron Way means for one of the largest oil companies

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Three Items in the FDD That can be an Advantage or Disadvantage

Learn why 3 items in the Franchise Disclosure Document can provide a franchise program an edge over competitors.

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Attention Franchisors: Cybercriminals Are Misappropriating Businesses' Web Addresses

Franchisors need to aware of a recent trend in computer hacking where cyber thieves are diverting domain names away from the company and website it belongs to,

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3 SIMPLE KEYS TO REMARKABLE RESULTS

Here are 10 questions that can improve employee results

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Does Outsourcing Franchise Activities Make Sense?

Should franchisors outsource key activities? This blog presents the pros and cons.

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How Do You Grade Out as a Negotiator?

Learn how you can improve your skills as a negotiator using a new app.

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The Simple Truth About Franchising

Do franchisors focus on the simple truth about franchising?

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Papa John's Franchisee To pay Millions for Wage Violations

A New York City Papa John's franchisee has been ordered to pay millions for violating wage law

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Lew Cirne of New Relic: Six Chairs for an Ideal Meeting

Learn why one CEO prefers small meetings with no more than 6 participants

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Three Reasons Nobody Listens to What You Say

Here are three reasons why people may turn you out.

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Recent Entries
If you're Investing in a Franchise Don't Forget the ROI

'Shut Up' and 5 Other Tips for Effectively Handling Customer Complaints

Nilson Report: Merchants' Card Processing Fees Continue to Rise

New York IFE Had Strong International Presence and Other Notes

Small Firms Aim to Raise Capital More Easily

How Ford CEO Turned a Broken Company into a Success

As Minimum Wages Rise, Smaller Firms Get Squeezed

How In Search of Excellence can Apply to Franchisors

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